# Support - Beanstalk Governance Studio

Source: https://getbgs.com/support

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## Support

Support for Beanstalk Governance Studio runs through the app itself, via **Contact Support** — this keeps every request tied to your account and automatically includes the diagnostic context our team needs to actually help, instead of a back-and-forth over email to collect it.

### How to reach Contact Support

Four steps, from inside the app you're already signed into.

STEP 1

#### Open the app and sign in

Contact Support is available to any signed-in user — no separate support account needed.

STEP 2

#### Click your account avatar, top-right

Open the dropdown menu — you’ll see Settings, Contact Support, and Sign Out. It’s also on the About page, next to "Visit Website."

STEP 3

#### Describe what happened

A short subject line and a description of what you were doing, what you expected, and what actually happened. Today's app log is attached automatically.

STEP 4

#### Submit and keep your ticket number

You'll get an on-screen confirmation with a ticket number, and the same confirmation is emailed to your account's email address.

Haven't downloaded the app yet and have a question before you do? [Start a free trial](/#cta) to get access, or revisit the page for the tool you're evaluating — [WCAG](/wcag), [AEO & SEO](/aeo-seo), or [Site Health](/site-health) — for more detail on how it works.