Support

Support for Beanstalk Governance Studio runs through the app itself, via Contact Support — this keeps every request tied to your account and automatically includes the diagnostic context our team needs to actually help, instead of a back-and-forth over email to collect it.

How to reach Contact Support

Four steps, from inside the app you're already signed into.

STEP 1

Open the app and sign in

Contact Support is available to any signed-in user — no separate support account needed.

STEP 2

Click your account avatar, top-right

Open the dropdown menu — you’ll see Settings, Contact Support, and Sign Out. It’s also on the About page, next to "Visit Website."

STEP 3

Describe what happened

A short subject line and a description of what you were doing, what you expected, and what actually happened. Today's app log is attached automatically.

STEP 4

Submit and keep your ticket number

You'll get an on-screen confirmation with a ticket number, and the same confirmation is emailed to your account's email address.

Haven't downloaded the app yet and have a question before you do? Start a free trial to get access, or revisit the page for the tool you're evaluating — WCAG, AEO & SEO, or Site Health — for more detail on how it works.